What happens if the delivery time exceeds than promised?
In case the delivery time exceeds, we follow a standard practice:
We first identify the point of delay in the entire process
As a second step, check with our partners in China & India to understand the cause of the delay.
Based on the outcome, we will provide you with definitive answers and possible next steps. We advise you to reach out to us at support@vFulfill.io for such cases.
Note: If you feel that we missed out on something then, please let us know at support@vfulfill.io and we’ll definitely put it up here.
Related Articles
Does vFulfill deliver to remote locations?
Yes, vFulfill does deliver to remote locations across the country. However, there is a set of PIN Codes that we have identified as non-serviceable. Request you to download the list of non-serviceable PIN Codes from here. Note: If you feel that we ...
What happens when a customer doesn’t accept the product because of the delay in delivery?
If a customer refuses to accept an order because of a delay in delivery, we tend to explain it through different channels like an email or a call. If the customer is adamant, the delivery is marked as RTO. Note: If you feel that we missed out on ...
What is vFulfill
vFulfill is a dropshipping fulfillment solution to enable e-commerce in India on Cash-On-Delivery (COD), without having to hold any inventory or worry about managing returns. vFulfill was started with a vision to enable dropshipping in India the way ...
Will I be informed about the delay in order deliveries?
We have a real-time shipment tracking feature within the vFulfill dashboard for you to monitor your orders and do not give out intimation alerts for every delayed order. However, if deliveries are getting impacted for any unprecedented reasons like ...
How does vFulfill work?
vFulfill works as your partner to enable you to do profitable dropshipping in India on the COD model. With vFulfill, all you need to do is simply focus on what matters the most which are - ‘Marketing’ and ‘Getting the Orders’ and then, vFulfill will ...