What happens when a customer doesn’t accept the product because of the delay in delivery?

If a customer refuses to accept an order because of a delay in delivery, we tend to explain it through different channels like an email or a call. 

If the customer is adamant, the delivery is marked as RTO.

Note: If you feel that we missed out on something then, please let us know at support@vfulfill.io and we’ll definitely put it up here.

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