Do I get an account manager to address my customer queries?

Do I get an account manager to address my customer queries?

It totally depends on the certain metrics that we follow here at vFulfill. 


Account Managers are currently being assigned to key accounts with high order volumes. However, don’t worry If you do not fall into the category. We at vFulfill take care of you with utmost priority. 


We have a client assistance team that is readily available from Monday to Saturday to answer all your customer queries. 


Additionally, you can always direct your customers to write their queries at vFulfill support (support@vfulfill.io) and we would be happy to address them at our earliest.






Note: If you feel that we missed out on something then, please let us know at support@vfulfill.io and we’ll definitely put it up here.



    • Related Articles

    • How does vFulfill work?

      vFulfill works as your partner to enable you to do profitable dropshipping in India on the COD model. With vFulfill, all you need to do is simply focus on what matters the most which are - ‘Marketing’ and ‘Getting the Orders’ and then, vFulfill will ...
    • Why can’t I login into vFulfill?

      Although it is rare but sometimes certain things can interfere with your ability to log in to your vFulfill account. There may be a problem with your login credentials or account status. There are a couple of steps you can follow :  ​ Make sure you ...
    • What happens when a customer doesn’t accept the product because of the delay in delivery?

      If a customer refuses to accept an order because of a delay in delivery, we tend to explain it through different channels like an email or a call.  If the customer is adamant, the delivery is marked as RTO. Note: If you feel that we missed out on ...
    • How to Request Access/Signup on vFulfill

      Dropshipping in India was total chaos with high return rates that you were not able to make much profits and had to resort to stockshipping. However, with vFulfill we have enabled dropshipping the same way it happens around the globe. All you need to ...
    • Dropshipping in India with vFulfill

      With its potential growth in the eCommerce industry, India has become a potential hub for investors as well as marketers all around the globe. It is becoming one of the biggest opportunities for online retail,  but as we know, dropshipping in India ...