It totally depends on a case-to-case basis and we follow standard practice in case of delivery delays where: 

• We first identify the point of delay in the entire process 
  

• As a second step, check with our partners in China & India to understand the cause of the delay
  

• As a final step, after analyzing we take necessary action and give updates on the same 
  

We advise you to reach out to us at support@vFulfill.io for all such cases.

Note: If you feel that we missed out on something then, please let us know at support@vfulfill.io and we’ll definitely put it up here.