Is there a refund policy for delayed deliveries?

Is there a refund policy for delayed deliveries?

It totally depends on a case-to-case basis and we follow standard practice in case of delivery delays where: 


  • We first identify the point of delay in the entire process 

  • As a second step, check with our partners in China & India to understand the cause of the delay

  • As a final step, after analyzing we take necessary action and give updates on the same 


We advise you to reach out to us at support@vFulfill.io for all such cases.






Note: If you feel that we missed out on something then, please let us know at support@vfulfill.io and we’ll definitely put it up here.


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